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Our Client's Say

Our Client Satisfaction is Our Biggest Asset!  Here are just a few testimonials we have received from satisfied customers:

  • "Tom, Thanks again so much! You are a very conscientious and hard working realtor!!!!!!"

    Tom A
  • "Tom, Just wanted to let you know.... you rock! Thanks for closing the deal with the vets. It's the perfect win-win as we can make a bit of $$ and also hit the pause button on Rowley improvements so we can head to the lake and RELAX!! :)"

    Kristen & Mark

  • "Tom, For the record, you will always be at the top of my list when it comes to setting an example for Customer Service!

    I'm extremely grateful for the fact that you went way "above and beyond" to find those kids a decent place to stay - this is one mother who greatly appreciated that fact !! And the fact that George extended an open invitation to the kids to come back to his place in the future speaks volumes!"

    Many thanks to you both!

  • "Tom Federlin is my all time HERO !!!

    He recently went WAY above & beyond your average effort by a Realtor to find my daughter and her husband (track workers) a suitable rental from May 1 - Sept 31 (with the option of extending thru Oct) which is totally unheard of during "season" in Saratoga Springs - go figure !!!

    I don't know how he managed to do it - but I will be forever grateful - if it weren't for Tom's heroic efforts (and a very understanding retired "horse racing " landlord) these kids would be living in a barn on the backside :-(

    Tom far exceeded all of my expectations in quality and professionalism with his services. He stayed in constant communication with me by way of email and/or phone. We will definitely be using his services again next year - and - I would highly recommend him to anyone looking for a rental in the Saratoga Springs area !"

    Many thanks - Kathy & kids
    Kathy L., Fort Lauderdale, FL (April 7, 2015)

  • I wanted to thank you for your voice of reason and pearls of wisdom yesterday. You have a perfect perspective of the Saratoga home market, both rental and sales for which we are grateful.

    Once the dust settles, we will have to figure out what is the best option for us going forward regarding Saratoga real estate. If we find that we need the services of a wonderful real estate company, we will knock on your door. We will also be sure to send any friend your way who could also be of use of your company's services."
    With many thanks, Anna (March 29, 2014)
  • "We wanted you to know that we have both commented in the past about your commitment to us and after your stories yesterday, are simply amazed at your commitment to the tenants you represent. Rare is a work ethic like yours seen in the real estate industry today."
    Dale and Jeanne
  • "Just wanted to let you know we enjoyed the house very much. Great setup.  Also, please let Amy know that Eddie Miller (trainer next door) was very nice and invited us to the back stretch in the morning to watch the horses train (which was pretty cool).

    Best wishes for the season. I'm expecting you'll hear from us for next
    Parker Phinney
  • "I just wanted to take a moment to thank you for all the hard work you put into renting my home. Between snap shots, the virtual tour, e-mails and phone calls I wonder when you sleep.You truly make it easy for the homeowner. You have a great eye for detail and leave nothing up to chance. Thanks again for all your hard work."
    Eileen Matuszewski
  • "Although we were sad to leave the Saratoga Springs area, Tom handled the listing, showing and sale of our home efficiently, quickly and made our sale as painless as possible."
    Cleo and Al Pearl, West Orange, NY
  • "We can not say enough about Tom's patience in taking us around to find our dream home."
    Carter and Becky White, Saratoga Springs, NY
  • "As an out-of-town homeowner, who owns property in a number of states, I am thrilled with the service Tom has provided. His diligence and personal attention in managing my property has given me the peace of mind I have not known for years."
    Robert Roosevelt, New York City, NY
  • "I don't know what I would have done without Tom's help in managing my property. He has kept an eagle eye on my tenants and helped me focus on critical issues concerning my building."
    Kristi Fraganoli, Homer, NY
  • "I was somewhat apprehensive about buying my first home. Tom's patience and knowledge of the area soon not only had me relaxed but also enjoying the process. His commitment to helping me find the home that would meet my needs has made my stay in Saratoga that much more special."
    Bernard Smith, Saratoga Springs, NY
  • "I've been a Real Estate Broker for 34 years. I am semi-retired now but at one time I had a large Century 21 office. I was good at what I did but I have to say that you are really good & fast. I am really impressed. I didn't expect such a quick response. Thanks a million. You are one real estate person that will stay in my mind. You deserve your commission. If you ever need a letter of recommendation just let me know. I'd be glad to write one."
    Rita Blanco
  • "I would like to take this opportunity to thank you for your assistance in helping Donna and I buy our condo in Saratoga this past summer.

    Your knowledge of the market ultimately made our decision to purchase at 48 Union a relatively simple one.

    It was great that you were always available to my wife and me by either phone or email. Your diligence in getting questions answered promptly, problems resolved painlessly and willingness to be on site when ever we needed you, made this real estate transaction a breeze. 

    It was a pleasure working with you and I look forward to seeing you when we are in town."
    Victor Cannillo 
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